Effective Date: 1 January 2026
At GoX, safeguarding your personal information is a top priority. This Privacy Notice outlines how GoX and its affiliated entities (“GoX,” “we,” “our,” or “us”) collect, use, share, and protect your personal data when you interact with our platforms—including our mobile apps, websites, software tools, and dashboards—in connection with the services, products, and solutions we provide (“Services”).
This Notice is intended for all individuals who interact with GoX, including users, applicants, task managers, partners, contractors, and service providers (“you”).
We gather information about you in several ways:
1. Directly from you:
– When you create a profile or sign up for a GoX account.
– When you apply for tasks and submit a CV or related documents.
– When you take part in GoX surveys, events, or promotions.
– When you reach out through support channels (chat, email, tickets).
2. Through your interaction with our Services:
– Automatically recorded data like login times, interactions, and viewed pages.
– Device and network data such as IP address, operating system, and browser.
– Cookie data to remember preferences and enhance usability.
3. From other sources:
– Referrals from other users or partners
– Public databases or professional platforms
– Third-party services for identity or background checks
4. When you submit data on behalf of others: If you provide information about someone else, you must confirm that you have obtained their permission.
Your data helps us to:
– Register and manage your GoX account.
– Match you with tasks that fit your skills and availability.
– Send updates about bookings, tasks, deadlines, or application status.
– Confirm your identity where verification is needed.
– Keep our platform secure and compliant.
– Offer support and respond to inquiries.
– Analyze platform performance and improve features.
– Meet legal and regulatory requirements.
– Share relevant opportunities, services, or promotions (with opt-out options).
Your personal data may be shared with:
– Task managers and admins for reviewing applications and assigning work.
– Other users involved in collaborative tasks.
– Third-party service providers (e.g., hosting, analytics, communication tools).
– Regulatory or legal bodies as required.
– Buyers or partners in case of a company merger, acquisition, or restructuring.
We keep your information only as long as it’s necessary to meet the purposes listed here or required by law. After that, we take steps to securely erase or anonymize your data.
Some of your data may be stored or processed in countries outside of your residence. In such cases, we implement legal and technical safeguards to ensure your information remains protected.
We use cookies and related technologies to:
– Maintain platform functionality.
– Store your preferences.
– Measure and analyze user engagement.
You can adjust your browser settings to control or block cookies, but doing so may affect how the Services work.
GoX takes appropriate steps to guard your data from unauthorized access, misuse, or loss. While we maintain strong security practices, no system is completely immune to risk. Use of our platform implies your understanding of this reality.
You may be entitled to:
– Request access to or a copy of your data
– Ask us to update or delete inaccurate information
– Withdraw your consent or object to how your data is used
– Request to transfer your data to another provider
– File a complaint with a data privacy authority
To submit a request, contact us at: info@gox.om
We may revise this Privacy Notice occasionally. Significant updates will be communicated, and your continued use of GoX Services implies your acceptance of any changes.
For questions or concerns about your data, reach out to:
GoX Privacy Office
Email: info@gox.om
GoX collects and processes location data to enable core features of the driver application.
What we collect:
– Precise location (GPS) and approximate location (network-based)
How we use location data:
– To provide real-time location tracking during active tasks or trips
– To enable navigation, route optimization, and ETA calculation
– To share live location updates with the platform and relevant users (e.g., customers or task managers)
– To improve service efficiency, safety, and fraud prevention
Background location usage:
The app collects location data even when running in the background or when the device screen is off. This is required to ensure uninterrupted real-time tracking during active tasks or trips. Without background access, tracking may stop, affecting core functionality.
User control:
– Location permissions are requested only when necessary
– Users can enable or disable location access at any time through device settings
Data sharing:
Location data may be shared with authorized users (such as customers or task managers) and trusted service providers only to enable core app functionality, such as real-time tracking and task management.